Possible Delays/Additional Shipping Information

Incorrect delivery addresses, customs delays, natural disasters, and delivery restrictions may delay your order. Orders affected by such delays may take as long as 6 weeks to arrive.

Thepurchasehub takes no responsibility for delivery delays outside of our control and will take no action on these orders during that time.

Untraceable Mail and Priority Mail services may require extra transit times and may take up to 28 days to complete delivery.

Untraceable Mail and Priority Mail orders that do not arrive within 28 days may be eligible for a reorder at our discretion.

Please note that we will not offer more than one reorder for customers choosing to use untraceable shipping methods.

Packages shipped via Mail will be delivered using the postal service of the destination country.

Local Customs and Immigration agencies determine duties or taxes levied against packages arriving from outside the destination country.  These additional fees are the responsibility of the recipient. Thepurchasehub, cannot be held responsible for any costs incurred by the purchaser or recipient of orders due to shipment failure or late delivery.

Packages shipped to military APO / FPO and diplomatic DPO addresses must use US Postal Service shipping. Ground, Expedited, and Express shipping cannot be used. 

To ensure your order is sent via USPS, make sure the country chosen at the shipping step is the United States of America.

Please note that we do support shipments addressed to Armed Forces Europe, Armed Forces Pacific, and Armed Forces America. Select the option that best fits your Armed Forces shipping destination.

Please allow for additional transit times when shipping outside of the continental United States (Hawaii, Alaska, Puerto Rico, APO addresses, and other US territories). If transit times exceed 14-21 days, please contact us by email support@thepurchasehub.com We might use our discretion to place a reorder.

For orders in the United States shipping to a P.O. Box, please use US Postal Service shipping (Mail or Priority). Ground, Expedited, and Express shipping cannot be used because FedEx cannot deliver to P.O. boxes.

How Do I Know if My Books Have Shipped?

The Purchase Hub, sends a shipment notification email to the email address entered during checkout once the books are packaged for delivery. A tracking number will be included in the email if the method chosen during checkout was traceable. You can also check the status of your order, when you sign into your account (registered users only) 

How Can I Track My Shipment?

The shipping confirmation email will include your order’s tracking link, if applicable. Clicking it will open the tracking page on the site of the carrier for your order.

Note: There may be a 48-hour delay between the time you receive your shipping notification and the time your package is scanned into the tracking system.

Countries We Do Not Ship To

Due to factors beyond our control, we do NOT ship to the following countries/territories:

• Belarus
• Region of Crimea
• Cuba
• Iran
• Johnston Island
• North Korea
• Russia
• Saint Pierre Et Miquelon
• South Sudan
• Sudan
• Syria
• Republic Of Turkmenistan
• Ukraine
• Wake Islands
• Yemen Arab Republic
• Venezuela

How Do I Calculate My Shipping Cost?

To see the available shipping options and cost of the book you wish to order, add it to the cart, adjust your quantity, and enter your shipping address.