CANCELLATION POLICY

 Plans Changed?  Our Cancellation Policy Has You Covered.

At The Purchase Hub, we strive to process and ship your orders as quickly as possible, ensuring that you receive your books in a timely manner. However, we understand that sometimes plans change, and you may need to cancel an order. Please review our cancellation policy below for more information.

1.   Cancellation Before Shipment
If you wish to cancel your order, please contact us within an hour of placing your order for it to be eligible for cancellation. 
• Refund: If your cancellation is successful, we will issue a full refund to the original payment method. Refunds may take 5-7 business days to reflect in your account, depending on your payment provider.

2.   Cancellation After Shipment
Once an order has been shipped, it can no longer be cancelled.

3.   Pre-Orders and Special Orders
For pre-order items or special orders, cancellations may be subject to different terms. If you need to cancel a pre-order, please contact us as soon as possible. We will do our best to accommodate your request. However, cancellations on pre-orders are only valid if requested before the item has shipped.

4.   Order Modifications
We are unable to modify orders once they have been processed for shipment. If you need to make changes to your order (such as updating the shipping address or adding items), please contact us as soon as possible. If the order hasn’t been shipped yet, we will do our best to accommodate the requested changes.

5.   Contact Us for Cancellations
To request a cancellation or discuss any issues with your order, please contact us here.

6.    Exceptions
In some rare cases, such as with limited-edition items or items purchased through third-party sellers, cancellations may not be possible. These exceptions will be clearly noted on the product page at the time of purchase.

Note: We encourage you to double-check your order details before completing the purchase, as cancellations can only be processed within a limited time frame.