At The Purchase Hub, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the collection and use of information in accordance with this policy. 1. Information We Collect We collect different types of information to provide and improve our services to you: • Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, billing address, phone number, and payment information. • Non-Personal Information: We may also collect non-personal data such as your IP address, browser type, device information, and browsing activity on our site. This helps us improve the performance and user experience of our website. • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience while using our site. Cookies help us remember your preferences and improve website functionality. You can control cookie settings in your browser, but disabling them may affect the performance of certain website features. 2. How We Use Your Information We use the information we collect for various purposes, including: • Processing Orders: To process and fulfill your orders, including payment processing, shipping, and delivery. • Customer Support: To provide customer support and respond to inquiries or resolve any issues related to your orders. • Communication: To send you order confirmations, shipping updates, promotional offers, newsletters, or other information related to our services. You can opt out of promotional emails at any time by following the unsubscribe instructions provided in the emails. • Improving Our Services: To analyze and improve the performance of our website, understand customer preferences, and personalize your shopping experience. • Security and Fraud Prevention: To monitor and protect against fraudulent activity and ensure the security of our website and your transactions. 3. How We Protect Your Information Your privacy and security are very important to us. We implement a variety of security measures to maintain the safety of your personal information: • Encryption: All sensitive data, such as payment information, is transmitted securely using encryption technology (SSL). • Access Control: Only authorized personnel have access to your personal information, and they are trained in safeguarding that information. • Payment Security: We use trusted third-party payment processors to handle transactions, which ensures that your payment details are securely processed. We do not store credit card details on our servers. 4. Sharing Your Information We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations: • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer support. These service providers are contractually obligated to keep your information confidential and secure. • Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests from public authorities, such as a court or government agency. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs, and your information will be subject to the privacy policy of the acquiring entity. 5. Your Rights and Choices You have the right to access, update, or delete the personal information we hold about you. You may also have the right to request a copy of your information, subject to applicable laws. To exercise these rights, please contact us at support@thepurchasehub.com. • Opting Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt out by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us directly. • Cookies: Most web browsers allow you to control cookies through their settings. You can choose to accept or reject cookies. However, please note that rejecting cookies may affect your experience on our website. 6. Third-Party Links Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review their privacy policies before providing any personal information. 7. Children’s Privacy Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as soon as possible. 8. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Revised” date. By continuing to use our website after the changes are made, you consent to the updated Privacy Policy. 9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 📧 support@thepurchasehub.com 📞 (440) 709-8514 📬 The Purchase Hub 828 Lane Allen Road Ste 219,, Lexington, KY 40504 Thank you for trusting The Purchase Hub with your personal information. Your privacy is important to us, and we are committed to protecting it.
